Vermont Security Guard Practice Exam 2025 - Free Security Guard Practice Questions and Study Guide

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How can a security guard build rapport with employees and visitors?

By enforcing rules strictly and maintaining authority

By being approachable, helpful, and attentive to their needs

Building rapport with employees and visitors is essential for a security guard to create a positive and safe environment. Being approachable, helpful, and attentive to their needs allows the guard to establish trust and a sense of security among individuals. When a security guard is open and willing to listen, it encourages employees and visitors to engage with them, making it easier to communicate any concerns or issues. This approach fosters a welcoming atmosphere that can deter potential security threats and enhance overall safety.

In contrast, a strategy focused solely on strict enforcement of rules can lead to a perception of the guard as unapproachable or intimidating, which may hinder open communication. Sharing personal stories can sometimes create a connection, but it risks a breach of professionalism if not done appropriately. Finally, avoiding contact altogether prevents the guard from fulfilling their role effectively and diminishes the opportunity to engage positively with the community they serve. Thus, being friendly and helpful is fundamental in establishing rapport.

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By sharing personal stories and experiences

By avoiding contact and keeping a low profile

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